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ISO IEC 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO IEC 20000 Certification, FAQs, Mapping Responsibilities, Terms, Definitions and ISO 20000 Acronyms PDF

pages96 Pages
release year2008
file size0.844 MB
languageEnglish
by Claire Engle, Jackie Brewster, Gerard Blokdijk
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