MASTERFUL FACILITATION Becoming a Catalyst for Meaningful   Change    Facilitators must be masters at helping groups and   organizations reach their goals.  Whether it is helping an executive   team complete a strategic plan, guiding a group through a team-building   exercise, or assisting a individuals to resolve conflicts, facilitation   is a skill that is becoming more and more important.    Using three   key concepts in this book, managers and anyone interested in the fine   'art' of facilitation will be able to help group members articulate   their purpose and determine their true desired results.  They will be   able to choose the level of intervention that will be the most powerful   and efficient for that particular group -- and ultimately become   'master' facilitators who are adept at:    **  achieving maximum   results **  removing barriers to performance and leaving people and   organizations more knowledgeable and skilled than before **    engineering change efforts that are effective and empowering  A. GLENN   KISER (Davidson, NC) is president of Kiser Consulting Services and has   nearly 20 years of experience in the field of organizational   development.  He has trained more than 100 facilitators to use his   systematic approach to facilitation.

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