O ne Minute :01 Apology The toughest part of apologizing is realizing and admitting that you were wrong. You need to stop using phrases like ‘should have’, ‘could have’, ‘would have’ and ‘if only’. These are worry words They make you overwhelmed, discouraged and confused They keep you from being honest with yourself The power of the One Minute Apology is deeper than just words In a One Minute Apology you admit you are wrong and you deal with the cause of the damage instead of the symptoms. It is called One Minute Apology because in most cases it can be said in a minute, even though it requires a good deal more preparation time. The time consuming part comes in being completely honest with yourself and taking responsibility for your mistakes before you apologize The failure of many leaders begins when they are unwilling to admit to themselves that they have done something wrong. It’s their job to accept responsibility for their actions At the core of most problems is a truth you don’t want to face Any problem you have, spins out of control, the minute you avoid with the truth The truth doesn’t give people a lot of ‘wriggle room’ and for some, that can feel very uncomfortable- especially if you are living a lie. One minute apology begins with surrender and ends with integrity.