Award-winning crash course in customer service and sales. You can read it in 60-minutes or less and start increasing your sales today. Winner of 7 awards. Let Smile be your trainer! A quick, 60-minute read, it could easily be the best gift you ever give yourself or your employees. You can read straight through or consult the Table of Contents to find the tips you most need to work on. If you’re using this book to train new employees or current staff, choose one or two concepts to practice each day or each week – it’s easy to implement! Perfect for nonprofits too.Author Kirt Manecke offers powerful tips and techniques from his own very successful and innovative training program and from over 30 years of successful selling. Packed with invaluable tips and advice, Smile’s simple, practical approach will help you sell more, starting today.

Smile: Sell More with Amazing Customer Service. The Essential 60-Minute Crash Course PDF

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