The document is a thesis that examines the impact of training and development on worker performance and productivity in Ghana Ports and Harbors Authority (GPHA). It discusses GPHA's involvement in training activities from 1999 to 2008 and the purpose of training at GPHA. It also explores GPHA's training and development policies, practices, methods, and their effects on workers. The thesis uses questionnaires and interviews to assess GPHA's training process and whether training has improved employee performance. The findings reveal that GPHA's training practices are not fully aligned with best practices regarding the planned and systematic nature of training. It is recommended that GPHA help employees identify career paths and support further education.

The Impact of Training and Development On Worker Performance and Productivity in Public Sector Organizations. A Case Study of Ghana Ports and Harbours Authority

The Impact of Training and Development On Worker Performance and Productivity in Public Sector Organizations. A Case Study of Ghana Ports and Harbours Authority PDF

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