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ITIL Practitioner Support and Restore (IPSR) All-in-one Help Desk Exam Guide and Certification Work book; Define, Implement, Manage and Review Service ... Incident Management and Problem Management
Gerard Blokdijk, Ivanka Menken, Claire Engle
252 Pages
2008
6.141 MB
The IT Service Management Processes and Activities Roles and Responsibilities Job Description Handbook: All 52 ITIL Tasks, Functions and Job Descriptions ... Ready to Use - bringing Theory into Practice
Gerard Blokdijk, Ivanka Menken167 Pages20082.011 MB
Der Weg zur professionellen IT: Eine praktische Anleitung fur das Management von Veranderungen mit CMMI, ITIL oder SPICE
Malte Foegen, Mareike Solbach, Claudia Raak222 Pages200728.18 MB
Prozesse optimieren mit ITIL : Abläufe mittels Prozesslandkarte gestalten - Anforderungen erfüllen mit BS 15000/ISO 20000, ISO 9000, SOX
Helmut Schiefer; Erik Schitterer281 Pages200614.501 MB
ITIL Practitioner Agree and Define (IPAD) All-in-one SLA Exam Guide and Certification Work book; Define, Implement, Manage and Review Service Level Agreements ... level Management and Financial Management
Ivanka Menken, Claire Engle, Jackie Brewster214 Pages20087.474 MB
ITIL kompakt und verständlich: Effizientes IT Service Management — Den Standard für IT-Prozesse kennenlernen, verstehen und erfolgreich in der Praxis umsetzen
Alfred Olbrich (auth.)209 Pages20046.338 MB
Prozesse optimieren mit ITIL®: Abläufe mittels Prozesslandkarte gestalten — Compliance erreichen und Best Practices nutzen mit ISO 20000, BS 15000 & ISO 9000
Helmut Schiefer, Erik Schitterer (auth.)291 Pages20087.275 MB
Prozesse optimieren mit ITIL : Abläufe mittels Prozesslandkarte gestalten ; Compliance erreichen und Best practices nutzen mit ISO 20000, BS 15000 & ISO 9000 ; [mit Online-Service]
Helmut Schiefer; Erik Schitterer290 Pages20088.431 MB
Problem Management Best Practice Handbook: Building, Running and Managing Effective Problem Management and Support - Ready to use supporting documents bringing ITIL Theory into Practice
Gerard Blokdijk, Ivanka Menken114 Pages20082.145 MB
Service Level Management Best Practice Handbook: Building, Running and Managing Effective Service Level Management SLAs - Ready to use supporting documents bringing ITIL Theory into Practice
Gerard Blokdijk, Ivanka Menken221 Pages20084.045 MB
Configuration Management Best Practice Handbook: Building, Running and Managing a Configuration Management Data Base, CMDB - Ready to use supporting documents bringing ITIL Theory into Practice
Gerard Blokdijk, Ivanka Menken138 Pages20082.188 MB
ITIL Practitioner Plan and Improve (IPPI) All-in-one Exam Guide and Certification Work book; IT Service Management with Availabilty Management, Capacity ... Recovery, IT Service Continuity Management
Ivanka Menken, Gerard Blokdijk194 Pages20082.351 MB
Ann Pale Potigè: Feyè kreyòl ayisyen - potigè. Ak kèk enfòmasyon ki kapab itil ou pou Brezil = Apostila Crioulo Haitiano - Português. Com algumas informações prácticas sobre o Brasil
Rwolds Augustin; Miriam Spezia; Emilio Travieso21 Pages201211.088 MBMost books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.
