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Developing B2B Social Communities keys to growth, innovation, and customer loyalty
Brooks, Margaret;Creek, Sam;Lovett, J. J
2013
1.758 MB
Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests
Gabe Zichermann, Joselin Linder
243 Pages20101.33 MB
Handling Customer Disconfirmations: A Model of the Service Provider’s Response Process
Gaby Mairamhof (auth.)228 Pages19965.258 MB
Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback
Ann Thomas, Jill Applegate226 Pages20101.756 MB
Real Time: Preparing for the Age of the Never Satisfied Customer
Regis McKenna19990.489 MB
Customer-Lifetime-Value-Management: Kundenwert schaffen und erhöhen: Konzepte, Strategien, Praxisbeispiele
Gordana Zezelj (auth.), Dr. Markus Hofmann, Markus Mertiens (eds.)202 Pages20005.583 MB
The Art of CRM: Proven Strategies for Modern Customer Relationship Management
Max Fatouretchi201923.993 MB
The BUZZ: 50 Little Things That Make a Big Difference to World-Class Customer Service
David Freemantle127 Pages20042.687 MB
101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essential Resources for Training and HR Professionals)
Lorraine L. Ukens398 Pages20072.91 MB
Capacity and Inventory Planning for Make-to-Order Production Systems: The Impact of a Customer Required Lead Time Distribution
Klaus Altendorfer (auth.)150 Pages20141.675 MB
Consumer Insight: How to Use Data and Market Research to Get Closer to Your Customer
Bryan Foss, Alison Bond, Merlin Stone306 Pages20041.252 MB
Levels of Corporate Globalization: Developing a Measurement Scale for Global Customer Management
Petra Kuchinka (auth.)206 Pages20041.068 MB
AI Strategy for Sales and Marketing: Connecting Marketing, Sales and Customer Experience
Katie King289 Pages20222.188 MB
Customer und Shareholder Relationship Management: Erfolgreiche Kunden- und Aktionärsbindung in der Praxis
Hajo Hippner, Klaus D. Wilde (auth.), René Teichmann (eds.)282 Pages20036.663 MB
International Standard ISO/IEC 11801 : Information technology – Generic cabling for customer premises
ISO/IEC Copyright Office156 Pages20082.239 MB
The Lean Enterprise: Designing and Managing Strategic Processes for Customer-Winning Performance
Dan Dimancescu, Peter Hines, Nick Rich19970.661 MB
Conversational Customer Service Japanese Intensive Training for Immediate Use 700 Set Phrases
Mizutani Nobuko, et al.225 Pages201940.281 MB
Luxury Retail and Digital Management: Developing Customer Experience in a Digital World
Michel Chevalier; Michel Gutsatz202014.3 MB
Zendesk for Customer Service agents: How to solve tickets in Zendesk Support
Rebehn, Nils20214.178 MB
Web analytics 2.0 : the art of online accountability & science of customer centricity
Avinash Kaushik478 Pages201010.877 MBMost books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.
