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Top 479 loyalty PDF Book Page 17

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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

authorJanelle Barlow, Claus Moller
pages305 Pages
release year2008
file size3.024 MB

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Factors influencing students’ satisfaction and its impact on their loyalty for the University: Case Study at The University of Jordan-Aqaba Branch

authorMasa’deh, Prof. Dr. Ra’ed; Alsmadi, Maram Omar; Alsmadi, Ahed Mostafa Ameen; Zayyad, Ala'a Ziad; Almomoni, Mohannad Ahmed
file size1.4 MB

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Loyalty Myths: Hyped Strategies That Will Put You Out of Business -- and Proven Tactics That Really Work

authorTimothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, Henri Wallard
pages274 Pages
release year2005
file size3.956 MB