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Top 479 loyalty PDF Book Page 19

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The price of loyalty: George W. Bush, the White House, and the education of Paul O'Neill

authorÉtats-Unis. Department of the Treasury. Office of the Secretary;Bush, George Walker;O'Neill, Paul Henry;Suskind, Ron
release year2004
file size0.365 MB

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The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value

authorW. Earl Sasser Jr., Leonard A. Schlesinger, James L. Heskett
release year1997
file size1.425 MB