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IS/ISO 10003: Quality Management - Customer Satisfaction - Guidelines for Dispute Resolution External to Organizations

Value-ology: Aligning sales and marketing to shape and deliver profitable customer value propositions

Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience

Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships

Building A Better Customer Experience Dallas Area Rapid Transit Progress Report FY 2018

Sales Meets Brain Research: Just let your customer buy

Mapping Experiences: A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams

Breaking Through: Implementing Customer Focus in Enterprises (Bloomberg Professional Library)

People Love You: The Real Secret to Delivering Legendary Customer Experiences

CIM Revision Cards: Customer Communications in Marketing 04 05, First Edition (Cim Revision Cards)

Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants

Chapter 5 - Supply Chain Management The Interface With The Customer

The Discourse of Customer Service Tweets: Planes, Trains and Automated Text Analysis

Customer-Centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers

Voice of the Customer: Capture and Analysis (Six Sigma Operational Methods)

Quality assurance : applying methodologies for launching new products, services, and customer satisfaction / D.H. Stamatis

Fabio Slesio - CV - English Version - French-English-Italian-Customer Service Agent

From The Traditional Banking System To The Customer-Centric Financial Ecosystem

Beat accelerating customer expectations with Trend-driven innovation

Customer Knowledge Management in der Konzeptphase der Neuproduktentwicklung
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