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Electronic Customer Relationship Management (Advances in Management Information Systems)

The Challenger Sale: Taking Control of the Customer Conversation

United States Mint Earns High Scores in Customer Satisfaction

Customer Experience Branding: Driving Engagement Through Surprise and Innovation

Set Ok, Customer Faulty: Tales From the TV Trade

Wonder Woman: Marketing Secrets for the Trillion Dollar Customer

Customer Trust Management: Ein Beitrag zum Vertrauensmanagement im Lebensmitteleinzelhandel

Infinite possibility: creating customer value on the digital frontier

Business Development: Customer-oriented Business Development for successful companies

Handbuch Electronic Customer Care: Der Weg zur digitalen Kundennähe

Modern Analysis of Customer Surveys: With Applications Using R

Internal Marketing. Tools and concepts for customer-focused management

Customer Sense: How the 5 Senses Influence Buying Behavior

High Tech, High Touch: Library Customer Service Through Technology

Traction: how any startup can achieve rapid customer growth

The-Complete-Guide-to-Customer-Success-for-SaaS-Companies

Advanced Customer Analytics: Targeting, Valuing, Segmenting and Loyalty Techniques

Who's your Gladys? : how to turn even your most difficult customer into your biggest fan

The Eng@ged Customer: The New Rules of Internet Direct Marketing

Automotive Development Processes: Processes for Successful Customer Oriented Vehicle Development

Brands that rock: what the music industry can teach marketers about customer loyalty

Service Quality and Customer Satisfaction in Hotel Industry Master Thesis

What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service
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